FAQ
Can I book a car with no security deposit?
Yes, you can book a car without security deposit.
Why is a credit card preferred to rent a car?
Credit cards are preferred for the security deposit. This blocked amount is not deducted from the card unless there are charges added to a contract after the AMPM vehicle has been returned. For example, toll & traffic fines
What kind of driver's license is required to drive in the UAE, and does it have to be an International License?
UAE Resident Visa holders must have held a Valid UAE license for over a year. For visitors with a GCC passport, a valid GCC Country License is required. For other countries, a valid International Driving License is mandatory. For a list of countries whose visa holders can drive without an international license is below:
International Driving License not required for:
North America:Canada, USA
East Asia & Pacific: Australia, China (national only), Hong Kong, Japan, New Zealand, Singapore (national only), South Korea
Europe: Albania (national only), Austria, Belgium, Bulgaria (national only), Cyprus (national only), Denmark, Estonia (national only), Finland, France, Germany, Greece (national only), Hungary (national only), Iceland (national only), Ireland, Italy, Latvia (national only), Lithuania (national only), Luxembourg (national only), Malta, Montenegro (national only), Netherlands, Norway, Poland, Portugal(national only), Romania, Serbia(national only), Slovakia(national only), Slovenia (national only), Spain, Sweden, Switzerland, Turkey, Ukraine (national only), United Kingdom
Middle East: Bahrain, Kuwait, Oman, Saudi Arabia, Qatar
Africa: South Africa
Is there a minimum age to rent a vehicle?
Yes, the renter must be at least 21 years old, and hold a valid driving license for over a year. For customers aged 21 – 23 a Young Driver Fee shall apply. Read Terms and Conditions for Young Drivers or speak to one of our executives.
If you have more questions feel free to contact us!
What about traffic violations?
We strongly urge all customers to follow the traffic regulations for their safety and to ensure that they adhere to the law.
The most common traffic fines reported in the country include:
-Exceeding the speed limit
-Driving below the speed limit
-Failure to pay for parking
-Poor lane discipline
-Not following traffic signals
-Using a mobile phone, texting, taking photos, eating, or even applying makeup while driving
-Failure to wear seat belts
If a customer has full insurance (Super Collision Damage Waiver - SCDW), do they still need a police report if the vehicle is damaged?
While Super Collision Damage Waiver (SCDW) minimizes your financial responsibility for vehicle damage, a police report is still required to activate your coverage. It's important to remember that SCDW needs to be selected at the time of booking or vehicle pick-up, as it cannot be added later during your rental.
Is there a refund available for unused days on a rental agreement?
Daily & Weekly Rentals: Please note that there are no refunds for unused days on these plans.
Monthly Rentals: We calculate monthly rentals based on a 30-day period. However, if you need to return the vehicle early, we can offer a partial refund based on the applicable daily rate.
To secure your day, weekly and monthly rental, an upfront payment is required.
Can customers drive to Oman or Saudi Arabia in ampm vehicle from UAE?
entals are currently limited to within the United Arab Emirates, we'd be happy to discuss your travel plans and explore alternative options. Feel free to contact us directly for any further inquiries.